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Repairs and maintenance

    Repairs and maintenance

    • How do I request a repair?
    • What should I do if my pipes are frozen?
    • What should I do if one of my water pipes burst?
    • What am I responsible for repairing in my home?
    • What will you maintain outside and around my home?
    • Can I get my home adapted?
    • How can a home improvement agency help me adapt my home?
    • How do I report a defect with my new build home?
    • Preventing pests infestations in your home
    • Your customer handbook
    • What is decanting?
    • Tracking your repairs
    • Heating and hot water services

    Safety and security

    • I smell gas - what should I do?

Top help articles in Maintaining my home

  • How do I request a repair or maintenance?
  • What am I responsible for repairing in my home?
  • What will you maintain outside and around my home?
  • What are my rights and responsibilities as a tenant?
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