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Maintaining my home

    Repairs and maintenance

    • How do I request a repair or maintenance?
    • What should I do if my pipes are frozen?
    • What should I do if one of my water pipes burst?
    • What am I responsible for repairing in my home?
    • What will you maintain outside and around my home?
    • Can I get my home adapted?
    • How can a home improvement agency help me adapt my home?
    • What is the Spelthorne Home Improvement Agency?
    • I’m having a pest problem – what do I do?
    • Your customer handbook

    Damp and condensation

    • I have a damp problem - what should I do?
    • How do I get rid of mould in my home?
    • How can I prevent mould and condensation?

    Safety and security

    • How can I keep my home secure?
    • What should I do if there's asbestos in my home?
    • I smell gas - what should I do?
    • How do I make sure the gas supply in my home is safe?
    • What should I do if there's a fire?
    • How do I report a defect with my new build home?

Top 5 help articles in Maintaining my home

  • How do I request a repair or maintenance?
  • What should I do if my pipes are frozen?
  • What should I do if one of my water pipes burst?
  • How can I keep my home secure?
  • What should I do if there's asbestos in my home?
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