- How do I request a repair or maintenance?
- What should I do if my pipes are frozen?
- What should I do if one of my water pipes burst?
- What am I responsible for repairing in my home?
- What will you maintain outside and around my home?
- Can I get my home adapted?
- How can a home improvement agency help me adapt my home?
- What is the Spelthorne Home Improvement Agency?
- I’m having a pest problem – what do I do?
- Your customer handbook
- What is decanting?
- Heating and hot water services
- How can I keep my home secure?
- What should I do if there's asbestos in my home?
- I smell gas - what should I do?
- How do I make sure the gas supply in my home is safe?
- What should I do if there's a fire?
- What do you do to protect me and my home from fire?
- How do I report a defect with my new build home?
- How can I make my home fire safe?