Welcome to your new home

Welcome to your new home. We want you to enjoy your new home and community and we’re here to help.

In this section, you’ll find quick links to our services and information about your new home.

For specific details related to your contract with us, please refer to your lease or tenancy agreement. You can also search our help centre to find out answers to any other questions you may have.

Don’t forget – if you’re not already registered to use My Account, sign up by visiting My Account is the easiest way to manage your A2Dominion account online.

If you would like your handbook in braille, large print or in another language, please get in touch with our Customer Contact Centre on 0800 432 0077.

How do I get in touch?

You can speak to our Customer Contact Centre on 0800 432 0077.

You can also use our live chat or get in touch through your My Account on  

Information about your home

Contract and finance

Looking after your home

  • Maintaining your home
    Here you will find information about home maintenance and arranging repairs.
  • Safety and security
    Get advice on keeping your home safe and what to do in an emergency.
  • Problems and issues
    Find out what you can do about issues such as criminal activity and anti-social behaviour.

Your community

  • Activities and support
    Discover the activities and support we have on offer for children, older people and those with additional needs.
  • Safeguarding
    What to do if you are concerned about a child or vulnerable adult in your community.