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Finance

    Insurance

    • Is my home insured?
    • How can I make a claim on my buildings insurance?
    • Do I have contents insurance?

    Paying my rent

    • How can I pay my rent and service charge?
    • How can I set up a Direct Debit to pay my rent or service charge?
    • How do you decide how much rent I pay?
    • I’m struggling to pay my rent or service charge – what should I do?
    • What happens if there isn't enough money in my bank account to pay my rent?
    • Will I get a refund if my customer account is in credit?
    • How do I pay my rent with my Housing Benefit or Universal Credit?
    • What is Universal Credit and how do I apply for it?
    • What should I do if I'm moving from Housing Benefit to Universal Credit?
    • What happens if my rent or service charge changes?

    Service charges

    • What's a sinking fund?
    • How can I query my service charge?
    • What is service charge and how do I pay it?

Top 5 help articles in Finance

  • How can I set up a Direct Debit to pay my rent or service charge?
  • I'm struggling to pay my rent or service charge - what should I do?
  • How can I query my service charge?
  • What is Universal Credit and how do I apply for it?
  • How can I make a claim on my buildings insurance?
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