- How can I pay my rent and service charge?
- How can I set up a Direct Debit to pay my rent or service charge?
- How do you decide how much rent I pay?
- I’m struggling to pay my rent or service charge – what should I do?
- What happens if there isn't enough money in my bank account to pay my rent?
- Will I get a refund if my customer account is in credit?
- What is Universal Credit and how do I apply for it?
- What should I do if I'm moving from Housing Benefit to Universal Credit?
- What happens if my rent or service charge changes?
- What grant and funding opportunities are available to help with cost of living?
- How will the 53 week financial year affect me?