web
You’re offline. This is a read only version of the page.
close

  • About us
    • Get involved
    • Our leadership
    • News
    • Performance
    • Policies
    • Service standards
    • Strategy
  • Services
    • Specialist services
    • Communities
    • Domestic abuse services
    • Intermediate rent
    • Key worker homes
    • Retirement living
    • Private rent
    • Shared ownership
    • Student homes
    • Supported housing
    • Repairs
  • Rent
  • Buy
  • Help
    • Anti-social behaviour
    • Building and fire safety
    • Complaints
    • Damp and mould
    • Finding a home
    • Insurance
    • Money matters
    • Rent and service charge
    • Repairs and maintenance
    • Understanding my contract
    • Wellbeing support
  • Sign in
  • Rent and service charge
  • Home
  • Help

Rent and service charge

    Paying my rent

    • How can I pay my rent and service charge?
    • How can I set up a Direct Debit to pay my rent or service charge?
    • How do you decide how much rent I pay?
    • I’m struggling to pay my rent or service charge – what should I do?
    • What happens if there isn't enough money in my bank account to pay my rent?
    • Will I get a refund if my customer account is in credit?
    • What is Universal Credit and how do I apply for it?
    • What should I do if I'm moving from Housing Benefit to Universal Credit?
    • What happens if my rent or service charge changes?
    • What grant and funding opportunities are available to help with cost of living?

    Service charges

    • What's a sinking fund?
    • How can I query my service charge?
    • What is service charge and how do I pay it?
    • Rent and service charge Q&As

    Insurance

    • Your buildings insurance
    • Do I have contents insurance?
    • Building insurance 2025/26 – information for shared ownership and leasehold customers

Top help articles in Rent and service charge

  • Rent and service charge Q&As
  • How can I set up a Direct Debit to pay my rent or service charge?
  • I'm struggling to pay my rent or service charge - what should I do?
  • How can I query my service charge?
  • What is Universal Credit and how do I apply for it?
Contact us

For the fastest way to get what you need, visit our help section.

Our brands

A2Dominion
A2Dominion
Fabrica
Pyramid Plus

Follow us

  • https://twitter.com/A2DominionHelp
  • https://facebook.com/A2Dominion
  • https://uk.linkedin.com/company/a2dominion-group
Terms and conditions
Privacy and cookies policy
Accessibility
Sitemap
Modern Day Slavery