Cost of living increases are affecting everyone in different ways. If you’re experiencing difficulties, there is help and support available.
Government support
Help for Households: The government help for household website offers energy-saving tips and information on support for household costs, childcare, income support and transport costs. You can find out more at helpforhouseholds.campaign.gov.uk
Help with energy costs: If you or your family are in vulnerable circumstances or in debt, contact your supplier to access help. Some households on low income may receive help via the Warm Home Discount scheme and certain pensioner households may receive a Winter Fuel Payment to help pay fuel bills.
Support with household costs: If you are in receipt of certain Government benefits, you may be entitled to cheaper broadband costs by accessing social tariffs.
Social tariffs may be applied to reduce your water bills if you have a low household income. Contact your water supplier for further details.
Support from us
Here at A2Dominion, there’s a range of ways we can support you. Find out more at www.a2dominion.co.uk/services/Communities
Managing your budget: Our Tenancy Sustainment Team is available to help with managing your money and accessing financial and other support. Each day we help customers maximise their income and find ways to help their money go further.
Employment support: There are lots of ways you can get help from our free employment including:
- One-to-one support from an employment adviser
- Help with identifying training opportunities, finding apprenticeships and applying for funding
- Support with interview techniques, CV writing and job searches
- Help calculating how returning to work will affect your income
- Support in setting up your own business
- Specialist support to overcome any challenges with getting into work.
Grant funding: We offer grants and funding to help with your education, employment and even essential items for your home.
Digital support: We can help you get online. Our free service offers one-to-one digital support. access to free digital hardware (tablets), access to Wi-Fi connectivity, including digital MiFi units and free SIMs.
Emotional wellbeing: Your mental health is as important as your physical health. We understand that some of our customers may need emotional support through challenging times. This service can offer support to A2Dominion customers with a low-level mental health need.
To access any of these services, visit www.a2dominion.co.uk/Here-to-help to complete our online form or call us on 0800 432 0077.
Other support
Household support: Having to choose between heating and eating? Contact your local council to see if you are, or will be, eligible for the Household Support Fund. They can also direct you to where you can get other help. Find your local council on the government website: www.gov.uk/find-local-council
Money advice: If you’re on a low income you may be eligible for certain benefits. Find out more using an online benefits calculator: www.entitledto.com or on the government website: www.gov.uk/browse/benefits/low-income
The Money Saving Expert website has lots of useful advice and money saving tips. You can sign up at www.moneysavingexpert.com for free weekly emails, providing you with information on cost of living and hints and tips.
Debt advice: There are many organisations that can provide free advice, and the sooner you speak to someone, the sooner you can get your debt under control. You can find free financial support and information from the following:
- Step Change (debt advice charity): www.stepchange.org
- Citizens Advice: www.citizensadvice.org.uk or 0800 144 8848
- National Debt Line: nationaldebtline.org or 0808 808 4000
- Money Advice Trust: www.moneyadvicetrust.org
- Money and Pensions Service (MAPS): www.maps.org.uk
Cost of living tool: The cost of living helper has lots of information on money matters, providing helpful advice and tips on where you can get the support you need.