Use this form to request a non-emergency repair. Please provide as much information as you can about the problem.

To help us continue to provide services in your home homes as safely as possible, please contact us if:

  • You have a confirmed case of Covid-19 in your household
  • You are self-isolating or in quarantine due to Covid-19

By letting us know, our staff and contractors can make arrangements to deliver the services you need in your home and limit the spread of the virus.

Emergency repairs

An emergency repair is a problem that must be fixed now before it causes serious damage to your property, or is a health and safety risk to you and your family.

For emergency repairs please call us on 0800 432 0077 (Monday to Friday, 8.30 am - 5.30 pm) or 0800 316 9880 (out-of-hours).

This form usually takes around 7 minutes to complete.