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Our customers' safety is important to us. Here you will find all that you need to know about fire safety in your home.

The safety of buildings in case of fire has been brought to everyone’s attention following the tragedy at Grenfell Tower in 2017. Following the fire, there was a public enquiry which discovered the reason the fire spread was partly due to the unsuitable cladding and insulation used on the outside of the building.

A key recommendation from the enquiry was that all buildings over 18 metres high - about seven storeys in height - needed to be inspected to check if the cladding is safe. The government later issued a revised notice saying that all multi-occupied residential buildings under 18 metres high also needed to be inspected.

In this section, you will find out more about what we're doing to keep your home safe. You can also find answers to some frequently asked questions around the issues of building safety and how fire safety inspections might be affect you.


Find out more about fire safety