Our customers' safety is important to us. Here you will find all that you need to know about building and fire safety in your home.

Since the tragic fire at Grenfell Tower, we have worked hard to inspect our buildings for safety risks and take action where needed. We have prioritised our repair works first on buildings which are higher risk. This includes working with developers to fix cladding on buildings and addressing other safety concerns.

Building safety is part of an ever-changing environment - the government regularly updates its policies or makes new announcements. In this article we’ve explained what the Building Safety Act 2022 means for our customers.

Our progress so far

  • We’ve spent £6.9m on temporary fire safety measures, such as Waking Watch or temporary fire alarms.
  • 99% of inspections have been completed on buildings over 11m
  • A total of 471 buildings have been inspected to date
  • We’ve responded to more than 6,000 customer enquiries about building fire and safety
  • £7.7 government funding has been secured for building repairs
  • Free independent legal, financial and emotional support is available for all our customers affected by building repair works

We have never passed on the costs of building safety inspections, or temporary fire safety measures, such as Waking Watch or temporary fire alarms, for buildings that we own.

For more information about how our building fire and safety programme affects your home, please contact your Resident Liaison officer or email

Fire Risk Assessments

Alongside our building safety programme, we also carry out regular Fire Risk Assessments. We make sure that fire equipment is not damaged and that there are no fire risks in the communal areas. We do this regularly to make sure our residents are safe.

In this section of our website, you can find answers to some frequently asked questions around the issues of building safety and how fire safety inspections might affect you.

Find out more about building and fire safety