Call the fire service on 999 if there's a fire.

If the fire alarm goes off

  • Get out of the building and go to a safe place.
  • If you live in a block, follow the fire safety procedure for your building. This will tell you whether to evacuate or stay put.
  • Never assume it's a false alarm.
  • Before you open any doors, touch them with the back of your hand to check they're not hot.
  • If a door is hot, don't open it. The fire could be on the other side. Find another way out, if you can.

If the fire is in your own home

  • Don't try and put it out yourself. 
  • Close the door to the room where the fire is, if you can.
  • Get everyone in your home out as quickly as possible.
  • Close any windows and doors behind you.
  • Warn your immediate neighbours if it's safe to do so.
  • Leave the building using the stairs – don't use the lift.
  • Find a safe place and dial 999.

If you're cut off by a fire

  • Get everyone into one room and shut any doors between you and the fire.
  • Use blankets or coats to block any gaps around the doors and keep smoke out.
  • Get to a window - open it or break it if it won’t open.
  • Dial 999 if you have a phone.
  • Shout "FIRE, HELP!" out the window
  • If you're on the ground floor or the first floor, get out the window.
  • Throw bedding or pillows out to break your fall and jump out.
  • If you can't get out and smoke starts coming in, stay low where there'll be more air.

The fire service will get you out.

If your clothes catch fire

  • Don't run around.
  • Drop to the ground and roll to put out the fire.