What is the Spelthorne Home Improvement Agency?

Spelthorne Home Improvement Agency (HIA) is a small, non-profit improvement agency. It is funded and supported by local and central government and run by A2Dominion on behalf of Spelthorne Borough Council.

Spelthorne HIA offer free advice, support and help to people living in the borough of Spelthorne who are:

  • Over the age of 60
  • Living with a disability
  • Low income households
  • Homeowners
  • Tenants of private landlords

They also provide property adaptation services to housing association tenants who are older people or living with a disability.

Adaptations can include:

  • Installing level access showers
  • Installing stair lifts
  • Installing ramps
  • Installing downstairs toilets
  • Plumbing, electrical and carpentry works
  • Changes to doors and windows
  • Repairs to roofing and guttering
  • Fitting loft insulation
  • Fitting draft proof windows

The cost of work can be paid for by a grant from the council. Once the costs have been confirmed and a tenant has decided to go ahead, Spelthorne HIA can help the tenant choose a contractor. A fee will occur if the tenant wants the agency to organise and supervise the work from start to finish, however the grant will cover the fee.

Spelthorne HIA can be contacted on 0208 825 1759 or via email at