You need to contact the Deposit Protection Scheme (DPS) to get your deposit back.
You should have received a letter or email from the Deposit Protection Scheme (DPS) when you moved in. They protect your deposit. You don't need the letter to request your deposit back.
If you leave your home clean and in good repair then we'll refund your full deposit. We may take money from your deposit to:
- Do repairs you were responsible for
- Clear away anything you leave behind
- Cover unpaid rent or service charges
We'll discuss it with you when you move out. Your deposit will be available within 10 days of you moving out. You need to tell DPS how you want it to be paid to you.
Find out more on the Deposit Protection Scheme website.
You can also contact A2Dominion's Private Rent Management team on 0208 825 1909 or by email at firstname.lastname@example.org.